Return Policy

Cancelling Your Order

You can cancel an order as long as it hasn’t been shipped or produced yet. When you cancel under these conditions, you’ll receive a full refund. Once the product is already on its way, we’re unable to process a cancellation.

Returning a Product with Quality Issues

If you’ve encountered a quality problem, you have 14 days to send the item back. The product needs to be unused and in the exact condition you received it, and it must be returned in its original packaging. Please include your receipt or another proof of purchase to complete the return. To get the return address, reach out to our Customer Service team at [email protected].

What Happens After We Receive Your Return

We’ll inspect the item once it arrives. After that, we’ll send you an email confirming we’ve got it and letting you know whether the refund has been approved. When it’s approved, the refund is processed automatically back to your credit card or original payment method within a certain amount of days.

Tracking Down a Delayed Refund

If you don’t see the refund yet, start by checking your bank account again. Then, get in touch with your credit card company—it can sometimes take a while for the refund to officially post. After that, contact your bank, as they may have their own processing time. If you’ve gone through all these steps and still haven’t received your money, please email us at [email protected].

Shipping Costs and Fees

You’ll only be charged for shipping once at most, and that includes the cost of any returns. We don’t charge any restocking fees when you return a product.